Increase Participant Engagement and Retention

The Patient Resource Partner program assists participants in overcoming common socioeconomic barriers to trial completion.

Patient Resource Partners can embed into any trial, and have proven to be especially impactful in cancer trials and trials with underrepresented populations.

Let’s Help Patients Access the Resources They Need

The average dropout rate for clinical trials across all therapeutic areas is worsening, according to a study by the Tufts Center for the Study of Drug Development.¹

An Oncological Social Care Project (OSCAR) study found that severely affected cancer patients with poor social support and poor quality of life are more likely to drop out of clinical trials.²

The Patient Resource Program by Care Access connects trial participants to needed resources, according to their individual needs.

19%

Average dropout rate across traditional, non-rare disease clinical trials

Common Barriers to Care

Standard of Care Costs

Unaffordable co-pays
High insurance premiums
Lack of insurance
Medical bills

Daily Living

Rent and mortgage payments
Food insecurity
Water and electricity
Transportation needs
Childcare

Community Resources

Advocacy groups
Support groups
Mental health

How Patient Resource Partners Assist

Conduct assessments of patients’ non-medical needs
Enroll patients in financial assistance programs
Enroll patients in government programs for daily living costs
Make the entire trial journey as easy as possible with ongoing guidance, reminders, and check-ins
Ensure patients' concerns are heard and addressed in timely manner
Enable more diverse and representative populations to participate

Site Onboarding Process

Site List

Study Sponsor or CRO will provide Care Access with potential list of sites and their corresponding contact information.

Send Out Email

Care Access will send out email with information on Patient Resource Partner program to the sites and will notify Sponsor/CRO when complete.

Response Report

Care Access will provide Sponsor/CRO with list of sites that showed interest in the patient support services.

IRB Approval

Sponsor/CRO to acquire local or central IRB approvals specific to each site for use of program materials.

Materials Dispersed

Sponsor/CRO disseminates IRB approved materials to participating sites.

Site Onboarding

Onboarding instructions for Patient Resource Partner program provided to sites by Care Access.

Our Impact for Participants

$100,000+

Towards medical costs and transportation

Increase patient satisfaction

Decrease financial burden & stress

Maintain participation in clinical trial

Enhance compliance

Boost patient empowerment

SOURCES

Getz K. Can recruitment and retention get any worse? Applied Clinical Trials. December 1, 2019. Accessed October 30, 2024. https://www.appliedclinicaltrialsonline.com/view/can-recruitment-and-retention-get-any-worse.
Gebert, P., Schindel, D., Frick, J. et al. Characteristics and patient-reported outcomes associated with dropout in severely affected oncological patients: an exploratory study. BMC Med Res Methodol 21, 77 (2021). https://doi.org/10.1186/s12874-021-01259-0